When a pipe bursts in a Pfafftown home, close the main valve if you're on public water or switch off the well pump if you're on a well, then cut power near the water. A plumber can make the repair and check the system. Call the number on this page to be connected with a local plumber in Pfafftown.
Is my Pfafftown home on city water or a well?
It depends on your address. Pfafftown is unincorporated, and parts of it were annexed into Winston-Salem and Lewisville, much of it in 2006. Homes on public water get it from Winston-Salem/Forsyth County Utilities. Others, especially on older rural lots, still run on private wells, which Forsyth County Environmental Health permits.
That matters for shutting off water. On public water, close the main where the line enters the house. On a well, turn off the pump's breaker so it stops refilling the pressure tank, then close the valve by the tank if there is one.
Why do pipes burst in Pfafftown homes?
About a third of homes in ZIP 27040 were built before 1980. The older rural houses west of Muddy Creek often have crawl spaces, well houses and lines along outside walls that are hard to keep warm. The newer subdivisions mostly have plastic pipe that resists corrosion but can still split when water freezes in an attic, garage or bonus room. Lines between a well and the house can freeze too where they aren't buried deep enough.
What happens when the plumber arrives?
The plumber will find the break, cut out the damaged section and join new pipe. On a well system, they'll also check the pressure tank, switch and fittings around it. If the leak is on the yard line to the house, digging may be needed. Water and sewer lines on public service have a utility side and a private side, but WSFC doesn't publish the exact boundary, so report water coming up at the street or meter to the utility first.
Cost depends on access, how many breaks there are, the pipe material, whether the yard line is involved, and the time of day. Larger repairs may need a permit from the joint Winston-Salem/Forsyth County Inspections Division, which covers every part of Pfafftown.
A Pfafftown note
If you're on a well and the pump ran for a long time while the pipe was broken, let the plumber know. A pump that ran dry or nonstop can overheat, and it's worth checking before you turn it back on.
Burst Pipe Repair questions in Pfafftown
My home runs on a private well. How do I stop the flow?
How should I protect the plumbing if I'm traveling during a freeze?
How does a plumber find a break I can't see?
Where in a house do supply pipes usually split?
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