A Lewisville water heater that won't heat, rumbles or leaks at a fitting usually has one failing part, and a plumber can test and replace it on the spot. Leaks from the tank body are the exception and mean the heater has to be replaced. Call the number on this page to be connected with a local plumber in Lewisville.

Lewisville conditions that matter
Lewisville's housing leans toward the 1970s through 1990s, with a median build year of 1987 and about 35% of homes older than 1980. Many of those houses have had at least one heater replacement, and the current units are often in a garage, a basement or a utility closet off the kitchen. In older homes the heater can be tucked somewhere that makes draining and part swaps slower than you might expect.
The Town has an agreement with the City-County Utilities Commission, which provides water and sewer through Winston-Salem/Forsyth County Utilities. Its 2025 report shows soft water, averaging 17.5 ppm hardness, treated with chlorine. Scale is usually light on that supply. Lewisville also has a Rural Overlay, and not every area is on public lines, so some homes at the edges of town may be on private wells, where sediment and iron are more likely to build up in a tank.
Permits for a replacement go through the joint Winston-Salem/Forsyth County Inspections Division, which serves Lewisville. Piedmont Natural Gas serves Forsyth County, though not necessarily every street.
Gas or electric: what usually fails
| Heater type | Common failed parts | Typical first sign |
|---|---|---|
| Electric tank | Upper or lower element, thermostat, high-limit switch | Hot water runs out fast, or none at all |
| Gas tank | Thermocouple, flame sensor, igniter, gas control valve | Pilot keeps going out, or burner won't fire |
| Either type | Drain valve, relief valve, dip tube, anode rod | Drips, lukewarm water, rusty or smelly hot water |
| Tankless | Flow sensor, ignition, scale on the heat exchanger | Error code on the display or temperature swings |
Signs it's time to call
- A rumble or crackle each time the tank heats
- Hot water that's warm at best
- Rust spots or moisture on the tank jacket
- A breaker or reset button that won't stay set
- Any smell of gas near the unit: leave the house and call 911 or Piedmont at 800-752-7504 from outside
When problems tend to show up
Most heater failures cluster in the coldest weeks of the year, because colder incoming water makes the heater run longer and harder. A tank that's been slow to recover in the fall is a good candidate for a checkup before winter. Late spring is another quiet window for flushing sediment and testing the relief valve.
Water Heater Repair questions in Lewisville
Why won't the pilot on my gas water heater stay lit?
Does well water change how a water heater should be looked after?
Is it worth repairing a water heater that is more than 12 years old?
Does soft water affect a water heater's anode rod or sediment?
More plumbing services in Lewisville
Water Heater Repair nearby
Helpful guides
Sources
- Town of Lewisville council minutes, Jan. 8, 2014
- Winston-Salem/Forsyth County Utilities 2025 Water Quality Report
- Winston-Salem/Forsyth County Inspections Division
- Lewisville housing by year built (ACS via Point2Homes)
- NC Utilities Commission 2014 report on natural gas service areas
- Piedmont Natural Gas safety information
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